Card Journey

Follow each step from application submission to approval, issuance, and delivery.

A clearer progress page helps members understand where their virtual or physical card stands and what happens next.

Application status

Application receivedCompleted
KYC linkedCompleted
Program reviewIn progress
Card issuanceQueued
Shipment / activationWaiting for approval

Current timeline

StepOwnerStatusDetail
ApplicationUserSubmittedVirtual card selected
Identity checkMIAOMEMEVerifiedReview completed
Program approvalCard operationsUnder reviewQueue position assigned
Card readyCard operationsPendingIssued after approval