Payout Exception Detail

Follow one payout exception from trigger to review, resolution path, and release outcome.

Use this view to understand why a payout was held, which team owns the case, and what conditions need to be satisfied before release.

Exception summary

Exception IDPX-20481
MerchantStudio Aurora
Triggered byBeneficiary confirmation mismatch
OwnerSettlement operations
StatusAwaiting confirmation

Resolution timeline

TimeActionOwnerState
09:10Exception createdSystemOpen
09:22Merchant notifiedOperationsSent
10:05Documents receivedMerchantReceived
11:40Review in progressRisk & settlementsReview